Payment

We accept Credit and Debit Card payments via RBS Worldpay. We accept the following cards: MasterCard / Visa / Visa Electron / Visa Purchasing / JCB / Solo / Switch. We do not accept payments via ATM or inter-bank transfers.

Please note that all transactions will be carried out in Pound Sterling.

We will not be held responsible for pricing errors due to software mal-functions or human error. This website operates on an ‘invitation to treat’ basis and not as an ‘offer for sale’ as a result. The English Soap Company reserves the right to decline orders for bulk or high value purchases.

Order Confirmation

Once you have placed your order, confirmation will be sent to you via e-mail complete with the Transaction and Order Reference numbers. Prices are monitored on a daily basis.

Returns Policy & Guarantee

We guarantee your satisfaction. All of our products come with a no fuss guarantee.

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 14 days of receiving your goods. The cancellation period starts from the moment you place your order and expires on the 14th day.  If you wish to cancel an order under these terms, please contact us on the information below and return your products unopened and undamaged.

More info about the EU Distance Selling Directive can be found here.

Contacting us

Please contact us at the details below:

Postal Address:
The English Soap Company
Office 17
Silveroaks Farm
WALDRON
East Sussex
TN21 0RS

Phone: +44 (0) 1435 813849
Fax: +44 (0) 1435 812970
Email: info@theenglishsoapcompany.com
Web: www.theenglishsoapcompany.com

Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under these terms and conditions. You shall not use this site in any manner, which may harm The English Soap Company or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use

All the information on this website is intended for guidance only. The website is regularly updated and products and prices are subject to change without notice. Christina May Limited owns the copyright in all materials on this site.

Copyright

All contents and information on this site including without limitation text, graphic and images, is the property of The English Soap Company or the property of their respective owners and is protected by United Kingdom copyright laws.

Tradmarks

All trademarks that appear on this site are the property of their respective owners.

COMPANY DETAILS:

Registration Name: Christina May Limited trading as The English Soap Company

Place of Registration: England

Registered Office Address: Rotherdale, Fir Tol Road, Mayfield, East Sussex, TN21 0RS

Registered Number: 08558071

VAT Number: 790626509

 

Updated 31/07/18